Privacy Policy for TicketsPittsburgh.net

Effective Date: October 2023

1. Introduction

Welcome to TicketsPittsburgh.net (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By using our Site, you agree to the practices described herein.

2. Information We Collect

Information You Provide

When you interact with our Site, such as purchasing tickets, creating an account, or contacting us, you may provide personal details including your name, email address, and payment information. Note that payment processing is handled securely through trusted third-party providers, and we do not store your full credit card details.

If you contact us via email or phone, we may collect your contact details. Providing your phone number or email indicates your consent to be contacted for transaction purposes or customer support.

Automatically Collected Data

We may gather information about your interactions with our Site, including your IP address, browser type, device information, access times, and pages viewed. Cookies and similar technologies help us analyze traffic and improve user experience.

3. How We Use Your Information

Service Delivery

Your data is used to process transactions, manage your account, and provide customer support. Certain ticket sellers or partners may access some of your information necessary for fulfilling orders, such as delivery details.

Marketing and Communications

With your consent, we may send you promotional emails or SMS about upcoming events, special offers, or updates. You can opt out at any time via the unsubscribe link or by replying with “STOP.”

Third-Party Sharing

We may share your information with trusted third-party service providers for payment processing, ticket delivery, or marketing purposes. These entities are bound by confidentiality agreements and are only permitted to use your data for specified services.

Legal and Safety Purposes

If required by law or legal process, we may disclose your information to law enforcement or other authorities. We also monitor transactions for fraud prevention and security, sharing relevant details when necessary.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account or data at any time.

5. Cookies and Tracking Technologies

Cookies help us enhance your browsing experience, analyze site traffic, and serve targeted advertisements. Types of cookies include necessary, performance, functionality, and advertising cookies. You can manage your cookie preferences through your browser settings or opt out of targeted ads via third-party platforms.

6. Security Measures

We implement reasonable security practices to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and you do so at your own risk.

7. Age Restrictions

Our Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us.

8. Your Rights and Choices

You can opt out of marketing communications at any time using the unsubscribe link or by replying “STOP” to SMS messages. You may also request access, correction, or deletion of your personal data by contacting us at the details provided below.

9. Contacting Us

If you have questions, concerns, or requests regarding your privacy or this policy, please contact us via email at [email protected].

10. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated through the Site or via email. Continued use of the Site constitutes your acceptance of any modifications.